Privacy Policy

Last Updated: March 4, 2025

Welcome to OptiSwing. At OptiSwing LLC (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website (optiswing.com) and services (collectively, the “Service”). By using the Service, you agree to the terms outlined here.

1. Information We Collect

We collect information in the following ways:

A. User-Provided Information

This includes details you submit directly, such as:

  • Personal details, including name, email address, and profile information.
  • Videos, images, or other content uploaded for analysis.
  • Payment-related data, processed through third-party providers.
  • Feedback, comments, or survey responses.

B. Automatically Collected Information

We collect data automatically through cookies and tracking technologies:

  • Usage data, including pages visited, time spent, and features used.
  • Device information, such as IP address, browser type, and operating system.
  • Cookies and tracking technologies used to improve user experience.

2. How We Use Your Information

We use collected data to:

  • Provide and improve the Service, including analyzing uploaded content.
  • Process payments securely through third-party payment processors.
  • Communicate with users, including responding to inquiries and sending updates.
  • Personalize user experience and tailor recommendations.
  • Market services with an opt-out option for promotional communications.
  • Comply with legal obligations, including fraud prevention and regulatory compliance.

3. How We Store and Protect Your Information

A. Data Retention

We retain personal data for as long as necessary to provide the Service or as required by law. Specifically:

  • User accounts and profile data are retained while the account is active.
  • Uploaded videos are retained for up to 12 months unless deleted by the user.
  • Payment transaction records are retained as required for financial reporting.

Users may request data deletion at any time as outlined in Section 5.

B. Security Measures

We implement industry-standard security measures, including:

  • Encryption to protect sensitive data.
  • Access controls to restrict unauthorized access.
  • Secure cloud storage provided by trusted vendors.

While we take strong precautions, no system is completely secure. If you believe your data has been compromised, contact us.

C. Data Location

Your data may be stored or processed in the United States or other countries where our service providers operate. By using the Service, you consent to this transfer.

4. Sharing Your Information

We do not sell personal information. However, we may share data in the following cases:

A. Service Providers

We work with third parties to deliver the Service, including:

  • Payment processors that securely handle transactions.
  • Cloud storage providers responsible for data hosting.
  • Analytics tools used to improve the Service.

All third-party providers are bound by confidentiality agreements.

B. Legal Requirements

We may disclose information if required by law, such as in response to a court order or to prevent fraud and security threats.

C. Business Transfers

If OptiSwing LLC is acquired, merged, or sold, personal data may be transferred to the new entity. Users will be notified of any significant changes and provided options regarding their information.

5. Your Rights and Choices

A. Access and Update Your Data

Users may review or update their personal information by contacting us.

B. Opt-Out of Marketing Communications

Users may unsubscribe from promotional emails through the unsubscribe link included in each message.

C. Data Deletion Requests

Users may request the deletion of personal data, including uploaded videos and profile information. Some data, such as payment records, may be retained for legal compliance. Requests will be processed within 30 days.

D. GDPR Rights (For EU Users)

Users in the European Union have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access and correct personal data.
  • The right to request deletion of data.
  • The right to data portability.
  • The right to object to processing, including marketing activities.

E. CCPA Rights (For California Users)

Users in California may:

  • Request information about the personal data collected.
  • Request deletion of personal data, subject to legal retention requirements.
  • Opt out of data sales (not applicable, as we do not sell personal data).

6. Payments via Third-Party Processors

We do not collect or store credit card details. Payments are securely handled by third-party providers. Users are encouraged to review the privacy policies of these providers for details on how payment data is handled. We receive only limited transaction details necessary to fulfill purchases, such as amount and transaction status.

7. Third-Party Links

The Service may contain links to external websites, including payment processors and social media platforms. We are not responsible for the privacy practices of these third parties, and users should review their respective privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy as our Service evolves. Any changes will be posted here with an updated “Last Updated” date. If significant changes occur, we may notify users.

9. Contact Us

For privacy-related inquiries, contact us at support@optiswing.com.

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